American Heart Association Director Donor Engagement in Philadelphia, Pennsylvania

Overview

Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.

Responsibilities

The American Heart Association has an excellent opportunity for a Director Donor Engagement based out of our National Center office! This position can be located within our Central Region (Philadelphia, Pittsburgh, Chicago, Twin Cities) but must be located near a major airport. This individual will be responsible for developing strategy and driving the stewardship and donor engagement process for assigned geographic area leveraging Affiliate and National events and activities as well as creating and implementing new engagement opportunities. Responsible for ensuring assigned Cor Vitae and Paul Dudley White Society goal(s) in both number of members and overall fiscal year financial goal(s) are met.

  • Develops and implements the Cor Vitae strategy for assigned geographic area by identifying and partnering with local and national events where Cor Vitae experience is leveraged. Meets on site with Affiliate leadership and their teams at least twice per year to strategically plan and support implementation of Cor Vitae and Paul Dudley White Society strategies including renewal process, new potential donors and engagement with field staff teams. Provides for continuous quality improvement and strategic implementation of Cor Vitae and Paul Dudley White efforts beyond special events focus to increase retention and membership

  • Completes 150 Face to Face Donor Visits in a fiscal year. Enters all engagements, visits and interactions into customer relations management (CRM) tool within 72 hours of engaging donor

  • Develops and implements overarching stewardship strategy within assigned geography, ensuring donors are actively stewarded from point of organizational entry through engagement with major gifts and Charitable Estate Planning

  • Meets or exceeds fiscal year targets for retention, new members and financial goals for Cor Vitae Society and Paul Dudley White Society for assigned geography

  • Leverages National Events (Red Dress Collection, Scientific Sessions, ISC) in a planned, coordinated, polished and systematic fashion ensuring a seamless and perfected donor experience so that the Individual Giving Team can ensure an exceptional donor experience

Qualifications

  • Five (5) years of experience working directly with donors

  • Demonstrated collaborative skills with all levels of staff, prospects, volunteers and donors

  • Demonstrated excellence in verbal and written communication

  • Ability to initiate and follow-through on opportunities to engage with volunteers and donors

  • Four (4) years of experience using donor relationship management software, such as BBCRM, Blackbaud, Dynamics and/or Raiser’s Edge

  • Three (3) years of experience working with donors of high net worth

  • Ability to travel up to 25% local and overnight stay

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Requisition ID 2018-3559

Job Family Group Direct Sales

Job Category Fundraising/Sales