American Heart Association Digital Fundraising Manager in Austin, Texas

Overview

Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.

Responsibilities

The Digital Fundraising Manager is responsible for researching, planning and executing innovative strategies to encourage and increase fundraising through digital direct response. Responsible for analyzing and identifying opportunities to collaborate across functions such as marketing, technology, fundraising and programs to create engaging experiences for volunteers, event participants, and donors. Responsible for flawless execution of digital marketing and fundraising across all digital platforms: email, database, social media, and related digital. Also, responsible for developing and leveraging digital resources to expand AHA’s donor base.

Essential Job Duties

  • Designs, creates and implements digital marketing to leverage key digital platforms for the enhancement and growth of donor revenue. Develops and implements roll-out of new digital innovation and engagement strategies on online and mobile channels.

  • Researches marketing and digital engagement trends to align AHA’s mission with stakeholders who will participate in digital direct fundraising opportunities. Employs the latest technologies and innovations to drive acquisition, retention and advocacy among donors and prospects. Develops digital interaction and on-line response campaigns and data collection to expand and improve donor traffic.

  • Researches and develops digital strategies to optimize the AHA/ASA website fundraising capabilities. Maximizes Search Engine Optimization opportunties to increase digital footprint in donor interaction and engagement. Analyzes alternatives and makes recommendations for integrating digital platforms to effectively and efficiently grow revenue.

  • Leads projects as business partner to facilitate development and implementation of systems which will provide technology and leverage digital platforms for Affiliates. Develops and executes project timelines and action plans. Partner across the organization to create more opportunities for sustained giving programs and other programs that create a value exchange to increase donations.

  • Negotiates and contracts with external contractors, vendors and consultants. Partner with vendors and agencies to develop and implement communications strategy for annual campaigns, including individual and peer-to-peer giving programs. Manage vendors on the contracting and invoicing of services to support the annual solicitation and stewardship campaigns.

  • Designs measures and reports to demonstrate accomplishments, identify areas for improvement, and track overall increases in revenue and attainment of goals. Collects, analyzes and presents campaign data to evaluate and improve processes and establish sustainable models for predictive success.

  • Identify needs areas in our end-to-end constituent experience and be able to quantify opportunities and gaps to resolution, as well as partner with Marketing, Events and Dev/Ops teams to implement solutions. Work with our vendors and agencies to develop segmentation that allows us to truly communicate with donors based on their behaviors and motivations to support our mission.

Qualifications

Minimum Qualifications

  • Bachelor's Degree in Marketing, Communications or related area

  • Seven (7) years of experience in e-commerce, online/digital fund raising, direct response marketing campaigns or related interactive customer relationship management

  • Five (5) years of fundraising experience including identifying and building successful partnerships and business relationships

  • Comprehensive understanding of digital communications, interactive media, and customer insight analysis and trending

  • Three (3) years of experience or comprehensive understanding of non-profit environments

  • Ability to meet and build beneficial relationships with all levels of AHA staff, vendors, and external stakeholders such as volunteers or representatives of partner organizations

  • Ability to build and adhere to both strategic and tactical plans

  • Ability to analyze and interpret relevant data and use interpretations in the development of campaign models

  • Ability to travel up to 10%

Preferred Qualifications

  • Ability to learn and adapt quickly to new technologies and opportunities

  • Ability to self-direct daily activities and set priorities

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Requisition ID 2018-3085

Job Family Group Fundraising/Direct Sales

Job Category Fundraising/Sales